We at MUSE/IQUE recognize you have many questions about memberships. We greatly appreciate them and will post them on this page as they are received. If you do not see your question answered here, please call 626-539-7085 or email email@example.com.
Who can answer questions about my membership?
The Audience Development Manager is happy to answer any and all questions about your membership. You can reach her by email firstname.lastname@example.org or through the Audience Services line 626-539-7085.
How many of my complimentary admissions can I use per event?
You may use as many as you desire – provided that you have enough complimentary admissions that in your balance. Some members use all their admissions for one Uncorked event, while others choose to spread them out across the series.
How do I redeem my complimentary admissions?
By Phone – You can call Audience Services at 626-539-7085 to submit your reservation for the next Uncorked event.
By Email – You can email your reservation to email@example.com. Please include the event title or date and the amount of admissions you wish to redeem.
Through the Membership Form – Before every performance, we insert an RSVP form into specialized emails for our members as well as on the show pages.
Are new complimentary admissions automatically added to my balance at the beginning of the new Uncorked season?
No, the only way to add complimentary admissions to your balance is to renew or upgrade your membership.
How can I add complimentary admissions to my balance?
You can add complimentary admissions to your balance by renewing or upgrading your membership.
May I use my complimentary admissions towards summer tickets?
No, members receive complimentary admissions only to the Uncorked Series and not to the Summer of Sound Series. However, you may choose to apply your membership discount towards summer sales.
Can I use my membership discount toward summer tickets as well?
Yes, you may use your membership discount to purchase summer tickets.
Can I share my membership with my spouse or partner?
Yes, many couples do!
May I pay for my membership in installments?
Yes, we can schedule monthly installments for your membership. If interested, please call 626-539-7085.
Is my membership contribution tax-deductible? If so, how much?
Yes, your membership contribution is tax-deductible. To determine the amount eligible for tax-deduction we take the membership amount and subtract the fair market value of the complimentary admissions you receive.
Innovators ($250) receive five complimentary admissions, so the amount eligible for tax-deductibility is $62.50.
Touchstones ($500) receive ten complimentary admissions, so the amount eligible for tax-deductibility is $125.
Muses ($1,000) receive twenty complimentary admissions, so the amount eligible for tax-deductibility is $250.
Trailblazers ($2,500) receive twenty complimentary admissions, so the amount eligible for tax-deductibility is $1,750.
Please note that tax deductions will vary based on the number of tickets used.
What is the difference between a Muse membership and a Trailblazer membership?
The Trailblazer membership incorporates an additional philanthropic gift of $1,500. At this level, Trailblazers receive invitations to intimate home events as well as to join LISTEN/IN.
What if I don’t use all my complimentary admissions?
Travel plans, illness, life transitions, and moving can keep members from using all of their complimentary admissions within a year. If you do not believe you will be able to use all of your complimentary admissions, we can make special arrangements if you email firstname.lastname@example.org or call 626-539-7085.
Our general policy is to allow for a grace period of one event after your membership has expired before we consider the value of the admissions a philanthropic donation to MUSE/IQUE.